Pawborhood

Long Island City

Trust and safety

Community Guidelines

Pawborhood is a neighborhood dog-life network. These guidelines define how people, dogs, Pack Pros, merchants, and community operators should show up.

Effective date

June 11, 2026

Report a concern

Safety

No harassment, threats, unsafe dog handling, or privacy violations

Commerce

Services and offers must be accurate and reviewable

Privacy

Respect Park Mode, Ghost Mode, and exact-location hiding

Be accurate and local

Profiles, dog records, service listings, offers, reviews, check-ins, and events should be truthful and relevant to the Pawborhood community.

Do not impersonate another person, Pack Pro, merchant, building, organization, dog, or Pawborhood operator.

Do not post misleading availability, pricing, qualifications, credentials, safety claims, incident reports, or emergency information.

Protect people and dogs

Do not encourage unsafe dog handling, neglect, violence, threats, harassment, stalking, doxxing, hate, exploitation, or intimidation.

Do not share private home access details, exact live locations, personal contact information, payment details, or sensitive dog-care information without permission.

Use Live map features responsibly. Venue-level presence and Packmate context are for safer coordination, not tracking or pressuring other users.

Use community tools responsibly

Feed posts, comments, messages, reviews, RSVPs, Live reports, and map signals should help neighbors make better decisions.

Reports and reviews should be based on direct experience or clearly labeled context. False reports, revenge reviews, spam, and coordinated manipulation are not allowed.

Blocking, hiding, and reporting are safety tools. Misusing them to harass, silence, or manipulate another user can lead to restrictions.

Marketplace standards

Pack Pros must provide accurate services, qualifications, pricing, availability, care boundaries, and incident information. Merchant offers must include truthful redemption terms.

Transactions should stay inside approved Pawborhood and payment-provider flows when a feature requires it. Avoid off-platform pressure, surprise fees, or misleading discounts.

Pawborhood may remove or restrict services, offers, reviews, or accounts that create safety, fraud, payment, or trust risks.

Moderation

Pawborhood can remove content, limit distribution, preserve records, restrict accounts, or escalate reports when needed to protect the community.

Moderation decisions may consider content, behavior patterns, payment risk, safety reports, legal requirements, and prior enforcement history.

If you believe a moderation action was incorrect, contact support with the account email, route, content, and reason for review.